We provide 30 Days Money Back Guarantee for all our Hosting Plans like Shared Hosting, Reseller Hosting, Lifetime Hosting, CMS Hosting, E-commerce Hosting. There will be refunds in 30 days if client is not satisfied with our services. We can process refunds in 30 Days from the date of signup. You can cancel order within 30 days if you are not satisfied with our services. There will be no refunds for certain services like Domain Registration, Domain Renewal, Domain Transfer, SSL Certificates, Website Security Services, IT Services like website designing, Software Development. Also refunds will not be processed for VPS Servers, Cloud VPS Servers, Dedicated Servers, IP Addresses.
Information gathered on ITSpoc Web Site
Any information collected by ITSpoc, at its web site from customers and/or prospective customers, will be used for communicating with the customer or prospective customer.
Any financial information collected from the customers during an Order Process shall be used to verify customer identity, credit worthiness and also for billing
purposes for the services ordered and/or rendered.
This information may be used to gather statistical information as well as to maintain records relating to order validation, fraud prevention, etc.
Information gathered by Email and other Customer Communication
ITSpoc may collect and retain information received from Customers and prospecting customers via emails and other means of communication with ITSpoc.
Also ITSpoc may collect and maintain information provided to ITSpoc by customers during Customer Service and/or Technical Support incidents.
Any customer information collected by ITSpoc will not be divulged to any unrelated third party.
ITSpoc may share customer's and prospective customer's information with ITSpoc's partners and vendors in connection with ITSpoc's normal course of business.
It is ITSpoc's policy to protect customer's financial information by using reasonable, commercially available methods. However,
ITSpoc may share customer information as described below:
We are required by the 'Internet Corporation for Assigned Names and Numbers (or "ICANN") to collect information about you during the domain name registration process.
This information includes your full name, mailing address, phone number, email address, and, where provided, your facsimile number.
ICANN then requires all registrars to make your full name, mailing address, phone number, email address, and, where provided, your facsimile number,
as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name,
to the public via an interactive Web page and a "port 43" WHOIS service. For the purposes of this Privacy Notice we will refer to this information as your "WHOIS Information."
Please note that we may not be able to control how members of the public may use the WHOIS Information.
We will share aggregated demographic information with our partners and advertisers.
This is not linked to any personal information that can identify any individual person.
We engage other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, providing marketing assistance,
providing customer services, sending postal mail and email to you, removing repetitive information from customer lists, and analyzing data.
These persons have access to personal information needed to perform their functions. These companies do not retain, share, store or use
personally identifiable information that you provide to ITSpoc, for any secondary purposes.
As we continue to develop our business, we might sell or buy businesses or their assets.
In such transactions, customer information generally is one of the transferred business assets. Also, if ITSpoc
or all or substantially all of its assets were ever to be acquired, customer information will of course be one of the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with law;
enforce or apply our Services Agreement and other agreements; or protect the rights, property, or safety of ITSpoc, our
users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information
that is necessary for the third party to provide these services.
We engage other companies and individuals to perform enhanced services on our behalf. In addition, certain of our enhanced services such as our
website generator require that we contact Internet directories and various search engines on your behalf. Many of our service providers have access
to personal information needed to perform their services. These parties are not allowed to use personally identifiable information except for the
purpose of providing these services.
Modification on this Policy